Security

Protecting your information is a top priority at Quikcent. We use industry-standard administrative, technical, and physical safeguards designed to protect your account, your data, and your transactions.

1. Our approach to security

Quikcent maintains administrative, technical, and physical safeguards designed to protect the information you share with us. Security is built into how we design our systems and how we operate day to day, from access controls and monitoring to staff practices.

2. Encryption

We use encryption to help protect your information. Data is encrypted in transit between your device and our systems, and sensitive data is encrypted at rest. Encryption helps keep your information private as it moves across networks and while it is stored.

3. Account protection

We use authentication controls to help keep your account secure and to limit access to your information.

Sign-in is handled by Clerk, our sign-in provider. Passwords are never stored in plain text. They are protected using one-way cryptographic hashing, which means no one can read your original password and it cannot be recovered from what is stored. When you sign in, we may also ask you to enter a code we email to you.

You can also lock the app with a passcode and, if your phone supports it, Face ID or your fingerprint. Your passcode is stored only on your phone, in its secure storage, and Face ID and fingerprint checks happen on your phone. Quikcent never receives your face or fingerprint data.

4. Fraud monitoring

We and Stripe, our payment processor, monitor for fraud and suspicious activity to help protect you and the wider Quikcent community. This can include reviewing account activity, sign-in events, device characteristics, and transaction patterns to identify and respond to risks.

5. Identity verification

To take payments and receive payouts, you complete identity and business verification with Stripe, our payment processor. Stripe collects this information directly from you on a page it hosts, and Quikcent does not see or store your Social Security number, ID documents, or full account numbers. Verification helps protect you and the Quikcent community from fraud and financial crime, and helps us and Stripe meet applicable financial regulations and payment network rules. Depending on how you use Quikcent, Stripe may ask for more information later.

6. Payment security

Payments on Quikcent are processed by Stripe, a payment processor that maintains PCI DSS (Payment Card Industry Data Security Standard) compliance. Working with a specialized payment processor lets sensitive payment data be handled within a dedicated, compliance-focused environment.

Quikcent is designed to minimize the storage of sensitive payment information, and we do not store full card numbers on Quikcent systems.

7. Reporting a security concern

If you believe you have found a security vulnerability, or you notice suspicious activity on your account, please tell us right away. Email support@quikcent.com with the details and we will look into it. We appreciate reports that help us keep Quikcent safe.

8. No system is completely secure

No method of transmission or storage is completely secure, and no security system can guarantee absolute protection. While we work hard to protect your information, we cannot promise that our safeguards will never be circumvented. You also play an important role: keep your password private, use a strong and unique password, and contact us if you think your account has been compromised.